Ops and Vision Products (when we act as processors)

Instance in which data is collected

Categories of personal data that are processed

Purposes of Processing

Full Name

When a User creates an account

Email

Organization

Physical address

Phone number

Names and contact details of your colleagues, employees or authorized users

-To establish the User in the system and grant the proper permissions

-Facilitate the use of the Products and provision of the Services

-Communicating with the User and Customer in relation to the use of the product

-Billing and accounting

-Facilitate support

-Research and Analytics

-Provision of marketing materials, newsletter or offering communications (if opted by the User)

When a User creates an event or otherwise uses the Platform

Full Name

Email

Organization

Physical address

Phone number

-Facilitate the use of the Products and provision of the Services

-Allow users to collaborate and exchange information with other Users

-Billing and accounting

-Facilitate support

-Research and Analytics

When a User uploads a guestlist or other materials to our platform

Full name of Guests

Guests email address Guests physical address

Free text details about such Guests

-Communicating with the Guests in relation to the event

-Allowing collaborators access to such information

-Performance measurement and product/services improvement

When a User uploads a third party vendor’s data to our platform

Full details of the requesting User

Any supporting information provided by the User

Full names of vendor

Vendor’s email address

Vendor’s physical address

-Communicating with the Guests in relation to the event

-Research and analytics for Performance measurement and product/services improvement

-Billing and accounting

When a User requests quote or proposal from us, another User or a third party

Full names and contact details of the requesting User

Details on the User event and relating information required for the creation of the quote

Vendor’s email address

Vendor’s physical address

-Facilitating the creation and the delivery of quotes to users

-Research and analytics for Performance measurement and product/services improvement

-Billing and accounting

When a Guest Access or Uses the Platform (directly or through the Widget)

Username or email address of the Guest

Any information/usage data or functionalities interacted by the Guest within Prismm Vision

-Enabling access and use to Prismm Vision

-Providing usage information to Prismm customers

-Research and analytics for Performance measurement and product/services improvement

-Billing and accounting

When a User or a Guest interacts with other Guests or Users through chat, audio or video

-Information you submit or make available through these features

-The content of your chat

-Actions log and meta data related to the interaction (e.g., duration of the call, if files were changed, size of the correspondence, duration of call, number of participants etc.)

-Facilitating Guests communications with other Guests and Users on the platform

-Research and analytics for Performance measurement and product/services improvement

-Providing usage information to Prismm customers

-Billing and accounting

When a User or a Guest opens a support ticket through our support chat or sends a support email

Username and email address of the User or Guest

Information, materials or other data provided as part of the Support ticket or chat

Usage data and other analytics

-Facilitate support operations to Users and Guests

-Communications related to support ticket

-Billing and accounting

-Provision of support resources, marketing materials, newsletters or offering communications (if opted by the User)

Users Personal Information (When we act as controllers)

Instance in which data is collected

Categories of personal data that are processed

Purposes of Processing

Legal basis for processing (under GDPR)

Our Websites (including the affiliated websites, subdomains and landing pages)

When you visit our website

Please refer to Information We Collect Automatically*

Please refer to General Purposes that apply to all of our processing

Article 6(1)(f) Our legitimate business interest

When you fill out a “contact us” form

First and last name

Company

Email address

Phone number

Communicating with you in relation to your request/query

Act upon your request/query

Article 6(1)(a) your consent

When you fill out a “book a demo” form

First and last name

Company

Email address

Phone number

Communicating with you in relation to your request/query

Article 6(1)(a) your consent

When you sign up to our newsletter

Email address

Adding you to our newsletters mailing list

Article 6(1)(a) your consent

When you watch a tutorial

Please refer to Information We Collect Automatically*

Please refer to General Purposes that apply to all of our processing

Article 6(1)(f) Our legitimate business interest

When you register to a webinar

Name

Email address

organization

Facilitating your participation in the webinar

Proposing additional webinars that we think could be of interest to you

Article 6(1)(a) your consent

Proposing additional webinars that we think could be of interest to you

Our Products (Ops, Vision/Vision+, Widget)

When you create an account

Name

User type (e.g., planner, venue, caterer, etc.)

Email address

Phone number

Payment method information (if the account is owned by an individual and not a corporation; otherwise this shall not be personal information)

-Establishing User’s access to use our Products and Services and grant the proper permissions

-Facilitating the manner in which User will be presented to other Guests and Users

-Allowing communications with other Guests on the Products and Services

-Billing and accounting operations

Article 6(1)(b) fulfilling our contract with you

When you initiate an event

User’s name

Email address

-To create and managed the event on our Products and Services

-To communicate with you in relation to the event

-To communicate with your Guests and other third parties (such as vendors) in relation to the event

Article 6(1)(b) fulfilling our contract with you

When you initiate a support ticket

Your email address

Your contact details

Your message content

-Communicating with you in relation to your request/query

-Handling your request/query

Article 6(1)(b) fulfilling our contract with you

When you participate in a survey

Proposing additional webinars that we think could be of interest to you

Your email address

Your contact details

Information about your business activities or system usage

Analyze the survey data and your characteristics to gain insights on our products, operations and marketing for our internal use only

Article 6(1)(a) your consent

General

When you provide us with your information in a face to face communication (such as at a tradeshow or conference)

Any information that you provide e.g. in your business card, or v-card.

-Gain insight on the sales and marketing efforts and operations

-Contact you in regards to specific questions or requests that you made in our meeting

-Set meetings and demos with interested prospects

-Upload the data to our marketing and sales management tools

-Include you in our marketing communications lists

Article 6(1)(f) Our legitimate business interest

Marketing communication will be based on your consent Article 6(1)(a)

When you submit your CV through our careers page

Any information included in the CV that you elect to send us, including, without limitation, personal information, work history, contact details, financial information, picture, contact details of third party, social media account and so on

Process your application

Article 6(1)(a) your consent to processing your job application

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