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Customer profiles

CPS Events at The Plaza


CPS Events oversees all social, corporate, and non-profit events for New York City’s most elegant and timeless event venue: The Plaza New York. They are the banquet division of the venue, and aim to deliver transparency, collaboration, client satisfaction, and flawless production to make every event outstanding and one-of-a-kind event.


  • Their original diagramming system had faulty scalability and a clunky interface, resulting in major spacing issues that complicated each event and significantly extended event set-up times.
  • As The Plaza plays host to over 400 events per year, managing the unique aspects of all these different kinds of events with their previous floor plan program was time-consuming, with CPS Events staff frequently spending more time building renderings and floor plans instead of producing the event.
  • Their clients were becoming more interested than ever in having access to their event floor plan and providing feedback in real time.


  • Prismm’s digital twins enable perfectly scaled, precision renderings of any event venue, down to the windows, columns, and balconies in both 2D and 3D views, ensuring that the event that is planned is able to be executed flawlessly, minimizes time-consuming spaces issues.
  • The Prismm platform enables CPS Events to better manage all event design and production processes internally, as well as provides a way to effectively and efficiently collaborate with clients.
  • Migration of all event spaces to the Prismm platform reduces the time required to design and plan events, giving event managers more time to focus on generating new business and executing exquisite events for clients.


Using Prismm guarantees our floor plans are to scale. When we get to the day of an event and know for certain that things are where they’re supposed to be, clients are happy and the whole experience is positive.


Ali Papalia
Catering Sales Manager

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