Customer profiles

JW Marriott Bucharest Grand Hotel

OVERVIEW

Located in an area of historic and national interest, JW Marriott Bucharest Grand Hotel in Romania is the only five-star hotel in the district. Culturally rich and with a status that befits its quality offering, this luxury hotel has a legacy of intuitive service, culinary distinction, and notable grandeur. Despite these distinctions, the venue was not without its challenges.

THE CHALLENGE

Their previous event diagram system was limited to 2D meeting room layouts, which limited their ability to provide room layout options and showcase the versatility of their event spaces.
They were sending photos back and forth in email for upsells and equipment presentations.
During the pandemic site inspections could only be done remotely, and floor planning needed to accommodate appropriate social distancing.

THE SOLUTION

The Prismm platform enables them to showcase their spaces in 3D within their digital twins, using their own library of furnishings and decorations – making it easy to upsell their clients and drive incremental revenue.
They are now able to capture and qualify leads faster by presenting various templates, set ups, and layouts, and then collaborate with clients remotely.
The Prismm platform gives them a competitive edge by offering an array of options to clients using state of the art technology in a landmarked venue.

CUSTOMER TESTIMONIAL

“

Trend setting involves innovation and great partnerships, always bringing us ahead of the market! With AllSeated (now Prismm) our clients’ experience was enhanced, being able to navigate easily on our venue spaces, with immediate visualization of their set-up desires. Personalization became instant, selling efficiency increased, all the involved parts are now staying easily in permanent contact.

Iulia Popescu
Director of Event Management